Popular Articles

  1. Shortcodes

    Overview Shortcodes are keywords that service minder uses to insert pieces of information into email and print templates. For example, an organization may want the service agent's name and appointment date/time included on an email templ...
  2. About Scheduling

    Overview When it is time to schedule an appointment on the calendar, there are a few places you can go depending on your workflow. Scheduling appointments can happen on the Appointments Grid, on a Contact Detail Page, directly on an Accepted Prop...
  3. User Permissions

    Overview This article will review: Settings and Navigation Standard Permissions Full List of User Permissions Permission Groups FAQs Settings and Navigation To access the full list of ...
  4. Start Here!

    Welcome to ServiceMinder We’re excited to have you on board! This is your central hub for learning how to get the most out of ServiceMinder. From guided videos to detailed walkthroughs, this knowledge base is designed to help you explore features, ...
  5. Connecting QuickBooks Online

    Overview If you use QuickBooks Online as your bookkeeping software, you'll be happy to know we have an integration between the two platforms! Once the integration is active, our system can automatically sync relevant contact, invoice, and...
  6. User Settings

    Overview Everyone who needs to log in to  service minder must be set up as a User. Users must have a name and an email address. Any user who will also be going on appointments will need a Service Agent created and connected to their Us...
  7. Setting Up Taxes

    Overview Setting up sales tax in service minder  can be accomplished in four simple steps! Review the process on this page so you can seamlessly apply taxes to your proposals and invoices. Please  confirm  with a CPA or your local tax...
  8. Payment Methods, Payment Plans, and Recurring Billing

    Overview This article will review: Settings and Navigation Adding Payment Methods Setting Up Payment Plans Recurring Billing Payment Reporting FAQs What's the difference between Payment Plans and ...
  9. QuickBooks Online Common Errors

    Overview On this page we show some of the most commonly asked questions, QuickBooks Online Errors, and information on how to fix the issue to Retry the sync of the invoice or payment. Because QBO is very protective over the date in their system ...
  10. Navigation

    How to navigate serviceminder.