Overview
The Time Clock feature in serviceminder enables organizations to track user work hours by allowing users to clock in and out through the mobile app or desktop interface. This guide outlines how to enable the feature, how users interact with it, and how administrators can manage time entries and generate time reports.
There are 3 primary methods to track user's time several different ways to support different pay models.
- Traditional clock-in/clock-out times
- First appointment start time to last appointment finish time
- Total appointment duration times
This article will review:
Video Tutorial
Enabling the Time Clock Feature
To activate the Time Clock feature:
Go to Control Panel > General.
Check the box labeled Time Clock Feature.
Click Save.
Clocking In & Out
Once enabled, users will see Clock In and Clock Out options on the My Schedule page (web) or in the mobile app menu.
If a user is not currently clocked in, they will see the Clock In option.
If they are already clocked in, they will see Clock Out.
If a user forgets to clock out, they’ll still see the Clock Out option the next time they log in. They should clock out, then clock back in for the current day. An Organization Administrator or Owner will need to update any missing or incorrect time entries.
Editing Time Clock Data
To view or edit a user’s time clock entries:
Navigate to Control Panel > Users.
Click the user’s name to open their profile.
Go to the Timeclocks tab.
From here, you can:
Click Edit next to an existing entry to make changes.
Click Add to create a new time entry.
You can specify an In Date/Time and optionally an Out Date/Time. If you're only clocking someone in, the out time can be left blank.
Viewing the Hours Report
The Hours Report compiles all recorded clock-in and clock-out data:
Go to Reports in the blue header taskbar.
Select the Hours Report and define your desired time range.
Export the report in CSV format for use in Excel, Numbers, or other spreadsheet tools.
This report includes:
Start and finish times for appointments.
Total appointment duration.
Time Clock entries (if enabled), including clock-in/out times and total clocked hours per user.
