Getting Started

Select one of the categories below for additional information.

Articles

Start Here!
Welcome to ServiceMinder We’re excited to have you on board! This is your central hub for learning how to get the most out of ServiceMinder. From guided videos to detailed walkthroughs, this knowledge base is designed to help you explore features, ...
Logging In and Password Security
Overview This article explains how to sign in to serviceminder and keep your account secure. It covers first-time login, why every user needs their own login, password requirements, and multi-factor authentication (MFA), including how Brand...
Sending Support Tickets
Overview If you have a question or encounter an issue, you have two primary options for support: Contact your  Brand Administrator Submit a  Support Ticket  through  Got a Question?  in ServiceMinder ServiceMinder does not provide real-ti...
Support and Maintenance
Overview We provide free, unlimited email support. Just send us your question to support@serviceminder.com. You can also click on the Got A Question?  tab and type in a summary and question that way also. Depending on your account, the  Got A Que...