Getting Started

Select one of the categories below for additional information.

Articles

Start Here!
Welcome to ServiceMinder We’re excited to have you on board! This is your central hub for learning how to get the most out of ServiceMinder. From guided videos to detailed walkthroughs, this knowledge base is designed to help you explore features, ...
Logging In and Password Security
First-Time Login Instructions When someone creates a user account for you in service minder , you should get an email prompting you to set your password. If that email does not come through to your inbox right away, you can follow these steps: ...
Sending Support Tickets
Overview If you have a question or encounter an issue, you have two primary options for support: Contact your Brand Administrator Submit a Support Ticket ServiceMinder does not provide real-time phone support. Instead, we use a...
Support and Maintenance
Overview We provide free, unlimited email support. Just send us your question to support@serviceminder.com. You can also click on the Got A Question?  tab and type in a summary and question that way also. Depending on your account, the  Got A Que...