serviceminder|pay
Did you know the average franchisee pays around 3.5% in payment processing fees, which can limit growth potential? That’s why we’re offering a solution to help our clients eliminate these high fees—serviceminder|pay. With serviceminder|pay, we're not just reducing costs—we’re changing the way you manage payments, boosting efficiency, visibility, and profitability.
As a trusted franchise supplier for over 12 years, supporting nearly 60 brands and more than 2,500 franchisees, we've continuously tackled our clients' challenges with a comprehensive approach. Now, we’re going a step further to remove another major obstacle from your brand’s daily operations: the hassle of payment processing fees, visibility, and reconciliation reports from third-party gateways.
With our new solution, serviceminder users can benefit from:
- Get started with no commitments, payments included, and no minimums or monthly fees
- Instant approval with prefilled applications
- Direct support from the serviceminder client success team—no extra vendor to manage
- Faster access to your funds
- Reconciliation and reporting all in one platform
- Seamless integration with QuickBooks Online
- Instant approval and clear, transparent pricing
Wisetack - Consumer Financing
Consumer-friendly financing, integrated with serviceminder makes it easy for your customers to afford the work they want. They pay over time, while you get paid when the work is complete. View our Webinar and Blog Post for more information.
Already signed up for WiseTack?
For the integration to work with serviceminder, you'll need to sign up via our link (described below) so the correct merchant ID will flow over to our side.
Signing Up
In Control Panel > Integrations > Other, find the Wisetack section and follow the Sign Up link. When you are ready to go live, you will need to submit a support ticket requesting that a "Live" box be checked for you.
When the account is connected, the Financing section will appear on proposals automatically. It will calculate the pricing based on the total and your specific Wisetack settings.
Customers can choose Financing next to your other standard payment options when submitting a payment.
WisetackFAQs
How do my customers know they can apply for financing with Wisetack? What do they need to do?
Once you've connected your account, a section will show up on proposals and invoices for your customers to click and apply. If approved, that info is sent to us and recorded in serviceminder.
Do payments to Wisetack show up on the invoice?
Payments do not automatically record on the invoice for approved customers, so you will manually record those payments on the open invoice in SM.
Why isn't the apply section showing up on my customer's proposal?
If the Apply section isn’t displaying, it may be due to one of the following:
- The Wisetack Merchant ID in your ServiceMinder account is incorrect.
- A maximum financing amount is set in your Wisetack account, and the proposal total is higher than that limit.
- Wisetack was set up outside of ServiceMinder. If selecting Wisetack on a payment screen takes you to the invoice instead of opening Wisetack, this typically means the merchant signed up directly with Wisetack and manually entered their Merchant ID. To fix the setup issue:
1. Remove the manually added Merchant ID from the Wisetack setup in ServiceMinder.
2. Reapply for Wisetack directly through ServiceMinder to ensure the integration works correctly.
