API

Overview The service minder  open API is designed primarily to support integrations for websites and call centers. Reporting There are three ways to use your data within service minder  in outside reporting, analytic tools.  API Wareh...

Overview An application programming interface (API) key is a code used to identify and authenticate an application or user . API keys are used extensively by many brands and organizations in service minder . They act as a unique identifier and p...

Lead Capture - Add/Update Contacts Endpoint:  https://serviceminder.io/api/contacts/addupdate Example payload: { "Matches": [{ "Name": "Testing SM", "Phone": "785-555-5555", "Zip": "12345", "Email": "te...

Recurring Appointments When it comes to Recurring Appointments , this is an area where the data warehouse is a bit stronger. Due to recurring appointments functionality, the system is constantly making and deleting appointments, so they aren't...

API - Updated Contact Data Using Forms Data may be posted directly to service minder .com to append existing information. For example, if there is a series of custom fields that need to be updated in contacts, this method may be used. The URL th...

Downloads The Data Subscriber endpoints support creating requests for data downloads and also polling for status and fetching the results. All of the formats of the downloads as well as filtering parameters match those found on the web under Dash...

Overview The DataSubscriber feed API allows one to collect events which they want service minder to capture. We support three  types of events: Appointment Complete, Invoice Generated and Entity Deleted. The payloads for these events contain mi...

Overview The following psuedocode describes a typical approach for implementing paging with our download API. At a high level, this builds a list of downloads that are monitored until they complete. As each download completes, you will get the ma...

Overview In order for a brand to have custom reporting against your service minder data, the data needs to be pulled out of service minder and loaded into a different database. Depending on how "current" the brand wants data to be, there are a ...

Overview Lead distribution is the process that enables new leads to be distributed directly to the organization that owns the zip/postal code included in the lead data. Within a brand, you will assign with postal codes are owned by each location...