Popular Articles

  1. Web Navigation

    How to navigate serviceminder.
  2. Create A Standard Proposal

    Overview Proposals describe what you're offering to do for a prospect or a customer. Every proposal contains a single Service and zero or more Parts/Add Ons . Once you've created a Proposal, you can save it or send it to the contac...
  3. QuickBooks Online Common Errors

    Overview This page details some of the most common QuickBooks Online Errors that our users might encounter when syncing invoices or payments. Any QuickBooks syncing errors displayed in the ServiceMinder system originate from QuickBoo...
  4. Create A Contact

    Overview This article will review: Settings and Navigation Contact Details Address Measuring Contact Location Area Contact Notes Flash Message Contact Referrals FAQs Settings and Naviga...
  5. Open API

    Overview The service minder open API is designed primarily to support integrations for websites and call centers. Reporting There are three ways to use your data within service minder  in outside reporting, analytic tools.  API Warehou...
  6. DataSubscriber Download API

    Overview As with all things in service minder , there are settings controlled by the organization and higher levels of control at the brand-level. The distinction between organization (franchisee) and brand (franchisor) allows for separat...
  7. Managing and Merging Contacts

    Overview This page covers additional features around labeling multiple Contacts under a single "controlling" Contact to make it easier for billing and scheduling. Need some extra contact information on your customer? Does one property manager hav...
  8. Merchant Processing Account Configuration

    Overview To accept payment through service minder , you will need to connect a payment provider. You will need to contact your merchant processor to apply if you are a brand new business and getting set up for the first time. We will need your to...
  9. Scheduling Settings

    Overview Scheduling configurations will determine the frequency of appointments you are offering, how appointments display on your calendar, whether or not customers can schedule their own appointments in the contact portal and much more. This ...
  10. Categories, Tags, and Labels

    Overview Tags and Categories allow you to separate your contacts into various groups. Each contact only has one Category, but can be assigned multiple Tags. You can change a contact's tags and categories as needed. Think of Categorie...