Popular Articles

  1. Create A Standard Proposal

    Overview Proposals describe what you're offering to do for a prospect or a customer. Every proposal contains a single Service and zero or more Parts/Add Ons . Once you've created a Proposal, you can save it or send it to the contac...
  2. Lead Capture Forms

    Overview You can post data directly to service minder .io via HTTP FORM POSTs. This is most often used to set up lead capture forms on your website or on a digital marketing landing page. You can use this method to integrate with landing pages host...
  3. Managing and Merging Contacts

    Overview This page covers additional features around labeling multiple Contacts under a single "controlling" Contact to make it easier for billing and scheduling. Need some extra contact information on your customer? Does one property manager hav...
  4. Drip Campaigns

    Overview Drips  is an add-on feature available in serviceminder. If you don’t see  Drips  in your side navigation panel, this feature hasn’t been activated for your account. Please check with your brand administrator before purchasing. ...
  5. The Contact Portal and Self-Scheduling

    Overview The Contact Portal serves two functions: allowing customers to view their account information and to self-schedule their appointments. You also have the choice to enable the online account feature while disabling online scheduling featur...
  6. Connecting QuickBooks Online

    Overview If you use QuickBooks Online as your bookkeeping software, you'll be happy to know we have an integration between the two platforms! Once the integration is active, our system can automatically sync relevant contact, invoice, and...
  7. Create An Invoice

    Overview Invoices are the final bill within service minder , and there a couple of ways to create them.  How you choose to do it depends on workflow for your business.  Invoices push to QBO and pull in any deposits on the associated Proposals. Un...
  8. Email Campaigns

    Overview Email remains one of the most effective, low-cost ways to stay in touch with your customers, boost brand visibility, and generate revenue. While service minder already includes powerful communication tools like appointment confirmatio...
  9. Channels, Campaigns, and Revenue Forecasting

    Overview A customer's Lead Source is broken into groups called  Channels , then subgroups within each channel called  Campaigns .  Channels are a marketing term that could be similar to "marketing funnel" or "entrance to the brand." It r...
  10. Calendar Sync for Microsoft and Google

    Overview Users, even agents only on the mobile app, can integrate personal or business Outlook or Google calendars. To connect your personal Outlook/Microsoft365 Calendar or personal Google calendar to your service minder calendar, log in and fo...