Popular Articles

  1. Web Navigation

    How to navigate serviceminder.
  2. Navigating the NeoLight Theme

    Overview Looking to get more familiar with the new NeoLight theme? Look no further! This page will review all of the major navigational changes between Classic and NeoLight. This article will review: Settings and Navigati...
  3. Open API

    Overview The service minder open API is designed primarily to support integrations for websites and call centers. Reporting There are three ways to use your data within service minder  in outside reporting, analytic tools.  API Warehou...
  4. QuickBooks Online Common Errors

    Overview This page details some of the most common QuickBooks Online Errors that our users might encounter when syncing invoices or payments. Any QuickBooks syncing errors displayed in the ServiceMinder system originate from QuickBoo...
  5. Setting Up Taxes

    Overview Setting up sales tax in service minder  can be accomplished in four simple steps! Review the process on this page so you can seamlessly apply taxes to your proposals and invoices. Please  confirm  with a CPA or your...
  6. Create A Contact

    Overview This article will review: Settings and Navigation Contact Details Address Measuring Contact Location Area Contact Notes Flash Message Contact Referrals FAQs Settings and Naviga...
  7. Managing and Merging Contacts

    Overview This page covers additional features around labeling multiple Contacts under a single "controlling" Contact to make it easier for billing and scheduling. Need some extra contact information on your customer? Does one property manager hav...
  8. Scheduling Settings

    Overview Scheduling configurations will determine the frequency of appointments you are offering, how appointments display on your calendar, whether or not customers can schedule their own appointments in the contact portal and much more. This ...
  9. DataSubscriber Download API

    Overview As with all things in service minder , there are settings controlled by the organization and higher levels of control at the brand-level. The distinction between organization (franchisee) and brand (franchisor) allows for separat...
  10. User Notifications

    Overview ServiceMinder offers a robust suite of email and notification options to keep your team and clients informed. Notifications can be sent to internal users, service agents, and external contacts. This guide covers how to configure internal...