Popular Articles

  1. About Scheduling

    Overview This article provides a comprehensive overview of appointment scheduling in ServiceMinder. It includes available scheduling styles, configuration settings, notifications, and troubleshooting tips. Whether you’re an office admin, sales ...
  2. Create A Standard Proposal

    Overview Proposals describe what you're offering to do for a prospect or a customer. Every proposal contains a single Service and zero or more Parts/Add Ons . Once you've created a Proposal, you can save it or send it to the contac...
  3. Open API

    Overview The service minder open API is designed primarily to support integrations for websites and call centers. Reporting There are three ways to use your data within service minder  in outside reporting, analytic tools.  API Warehou...
  4. Setting Up Taxes

    Overview Setting up sales tax in service minder  can be accomplished in four simple steps! Review the process on this page so you can seamlessly apply taxes to your proposals and invoices. Please  confirm  with a CPA or your...
  5. User Permissions

    Overview ServiceMinder controls what each user can see and do through three layers, all configured onthe user edit page (Users → click a user → Permissions tab). Standard Permissions — settings that apply to every user, like whether they can ...
  6. Navigating the NeoLight Theme

    Overview Looking to get more familiar with the new NeoLight theme? Look no further! This page will review all of the major navigational changes between Classic and NeoLight. This article will review: Navigation Menu Deta...
  7. Web Navigation

    How to navigate serviceminder.
  8. Create A Contact

    Overview This article will review: Settings and Navigation Contact Details Address Measuring Contact Location Area Contact Notes Flash Message Contact Referrals FAQs Settings and Naviga...
  9. DataSubscriber Download API

    Overview As with all things in service minder , there are settings controlled by the organization and higher levels of control at the brand-level. The distinction between organization (franchisee) and brand (franchisor) allows for separation of wha...
  10. Managing and Merging Contacts

    Overview This page covers additional features around labeling multiple Contacts under a single "controlling" Contact to make it easier for billing and scheduling. Need some extra contact information on your customer? Does one property manager hav...