Popular Articles

  1. Proposal Options

    Overview Proposal Options  gives you the ability to group detail lines together to give the contact options they can select. Detail Lines are grouped together with the same Option Name. As you add additional lines, you can start typing an option...
  2. Invoice Settings

    Overview This article outlines how to manage invoice behavior in service minder , including default settings, user permissions, approval workflows, payment configurations, and invoice terms. Whether you're looking to automate approvals, control p...
  3. Scheduling Options Based on Service

    Overview Services are the core of service minder  scheduling system. They define how things are scheduled, workflow options as well as recurring or subscription appointment options. This article will review: Settings and Navigati...
  4. General Settings

    Overview To fill in your general business information, g o to Control Panel > General Settings . This article will review each section of this page. Please note that only certain User Permissions can access this area of service minder...
  5. Service Agents and Subcontractors

    Overview Service Agents are intended for any person or resource that need to be scheduled. When you schedule an appointment on your calendar, you will choose which Service Agent(s) you need for that appointment. A person who logs in to ...
  6. Deposits on Proposals

    Overview If you have a payment processor connected in your service minder  account, you can take deposits on your proposals and appointments. This article will review: Settings and Navigation Where Do Deposits Go? Movin...
  7. API Payload Examples

    Lead Capture - Add/Update Contacts Endpoint:  https://serviceminder.io/api/contacts/addupdate Example payload: { "Matches": [{ "Name": "Testing SM", "Phone": "785-555-5555", "Zip": "12345", "Email": "te...
  8. Full List of Triggers and Actions

    Overview Triggers are the "When" and Actions are the "What" . So you are telling service minder  to look for something to happen and then do set into motion which actions. There are similarities between what you can do for both triggers and ...
  9. Automated Email Templates

    Overview Automated emails are sent by service minder when certain events happen, such as an appointment is scheduled or completed. By default, each organization has the exact same versions of these emails. However, a brand may choose to ed...
  10. Service Settings: Duration and Pricing

    Overview This article explores the Duration and Pricing section of the Service settings page ( Control Panel > Services > Edit  or Add ).  This article will review: About Duration and Pricing Settings Base Price vs....