Popular Articles

  1. Channels, Campaigns, and Revenue Forecasting

    Overview A customer's Lead Source is broken into groups called  Channels , then subgroups within each channel called  Campaigns .  Channels are a marketing term that could be similar to "marketing funnel" or "entrance to the brand." It r...
  2. Proposal Options

    Overview Proposal Options  gives you the ability to group detail lines together to give the contact options they can select. Detail Lines are grouped together with the same Option Name. As you add additional lines, you can start typing an option...
  3. Invoice Settings

    Overview This article outlines how to manage invoice behavior in service minder , including default settings, user permissions, approval workflows, payment configurations, and invoice terms. Whether you're looking to automate approvals, control p...
  4. Pulse Report

    Overview The Pulse Report is designed to highlight trends and progress , rather than absolute numbers. It helps answer key questions like: How am I performing against my goals and forecast? How are my sales agents performing? This r...
  5. Marketing and Reputation Management Integrations

    Birdeye Collect reviews, convert leads, run surveys, text customers - all in one place. As soon as an appointment is completed or a customer is invoiced, we'll automatically send their info over to Birdeye. They'll take everything from there. Wat...
  6. Scheduling Options Based on Service

    Overview Services are the core of service minder  scheduling system. They define how things are scheduled, workflow options as well as recurring or subscription appointment options. This article will review: Settings and Navigati...
  7. Service Agents and Subcontractors

    Overview Service Agents are intended for any person or resource that need to be scheduled. When you schedule an appointment on your calendar, you will choose which Service Agent(s) you need for that appointment. A person who logs in to ...
  8. Tips and Gratuities

    Overview Many businesses have service agents who will potentially receive a tip from a customer. Make it easy for that customer to leave a tip via service minder  payments when they are short on cash! This article will review: ...
  9. Payments and Financing

    serviceminder|pay Did you know the average franchisee pays around 3.5% in payment processing fees, which can limit growth potential? That’s why we’re offering a solution to help our clients eliminate these high fees— serviceminder|pay . With se...
  10. Full List of Triggers and Actions

    Overview Triggers are the "When" and Actions are the "What" . So you are telling service minder  to look for something to happen and then do set into motion which actions. There are similarities between what you can do for both triggers and ...