Mobile App

The serviceminder app was designed primarily for efficient use in the field by field service personnel (your service agents). It is very data-friendly and enables real-time GPS tracking while users are logged in. Over time, we've also added useful things for owners/admins like Pulse, TaskBoards, Invoices and At a Glance to make it easier for you to run your business while you're out and about.

Articles

Mobile App Installation
Overview Installing our service minder  Mobile App is easy with iOS or Android. Simply go to the App Store or Google Play and search "serviceminder."  The app officially supports the most current and previous major operating systems. As of Decemb...
Mobile App Settings for Ease in the Field
Overview This section will help you get the most out of your mobile app use "out of the gate." Our Mobile App is tied to the service minder Web App, and uses that database, so out in the field, you must have connectivity (cellular data or wifi) ...
Basic App Navigation
Overview The mobile app was initially designed for agents, in the field, to be able to start, work and finish appointments. Over the years, we've added more "owner in the field" capabilities and access so business owners can "run their business" on...
Staging Channel
Overview This topic is for advanced users or users specifically directed by our support team to use the staging version of the app to help preview features or diagnose issues. The service minder  app is composed of two main components. The fir...
Mobile App Offline Features
Overview While the Mobile App will ALWAYS be an "online" tool - that is, the user needs to have cellular data or wifi available to access all functionality, we have developed some "offline features" which help users on those days where there's not ...
Videos on the Mobile App
Overview Mobile App users may  view CompanyCam (one of our 3rd party integrations) videos saved to a Contact.   Once a CompanyCam video is stored to a contact's details, that video is accessible in service minder , both on the Web App, and now, ...
Proposals in the Mobile App
Overview 1. Find the Contact From the home screen , use the search bar to find the customer.Type their name and press Return or tap the blue magnifying glass icon.Select the contact’s name to open their Contact Details page. 2. ...