Popular Articles

  1. Route Optimization and Fleet Routing

    Overview Route Optimization and Fleet Routing are both add-on services. If you have not purchased them as part of your service minder  subscription, then you will not be able to use these features. You can purchase them by going to Marketpl...
  2. Scheduling Options Based on Service

    Overview Services are the core of service minder  scheduling system. They define how things are scheduled, workflow options as well as recurring or subscription appointment options. This article will review: Settings and Navigati...
  3. Zapier

    Overview To set up a webhook so you can send leads from Zapier to service minder , first create an API key ( Control Panel > API Keys ). Be sure to set how you want to handle duplicates. You can set a default channel/campaign for the API key but ...
  4. Change Orders

    Overview Once a proposal is accepted, it becomes locked and cannot be edited. If the customer wishes to make changes, you will need to create a change order. A change order acts like a proposal but is attached to the original proposal and labeled...
  5. Marketing and Reputation Management Integrations

    Birdeye Collect reviews, convert leads, run surveys, text customers - all in one place. As soon as an appointment is completed or a customer is invoiced, we'll automatically send their info over to Birdeye. They'll take everything from there. W...
  6. About Proposals Settings

    Overview This article outlines key settings that impact every proposal you send to contacts. To control master settings for all proposals, navigate to Control Panel > Proposals .  This article will review: General Settings R...
  7. Deposits on Proposals

    Overview If you have a payment processor connected in your service minder  account, you can take deposits on your proposals and appointments. This article will review: Settings and Navigation Where Do Deposits Go? Movin...
  8. Drip Campaigns

    Overview Drips  is an add-on feature available in serviceminder. If you don’t see  Drips  in your side navigation panel, this feature hasn’t been activated for your account. Please check with your brand administrator before purchasing. Drips co...
  9. Proposal and Project Templates

    Overview Templates are a time-saving way to generate Proposals and Projects for common services. Instead of manually copying a Proposal and reassigning it to a new customer, using a Template is faster and reduces errors. Proposal Tem...
  10. Full List of Triggers and Actions

    Overview Triggers are the "When" and Actions are the "What" . So you are telling service minder  to look for something to happen and then do set into motion which actions. There are similarities between what you can do for both triggers and ...