Popular Articles

  1. Checklists

    Overview Checklists show up on the  My Schedule page when a User first logs into the web. This compliments having checklists presented on the home menu page in the app. Checklists are listed on the associated user's details page in a new t...
  2. Invoice Settings

    Overview This article outlines how to manage invoice behavior in service minder , including default settings, user permissions, approval workflows, payment configurations, and invoice terms. Whether you're looking to automate approvals, control p...
  3. Change Orders

    Overview Once a proposal is accepted, it becomes locked and cannot be edited. If the customer wishes to make changes, you will need to create a change order. A change order acts like a proposal but is attached to the original proposal and labeled...
  4. Full List of Triggers and Actions

    Overview Triggers are the "When" and Actions are the "What" . So you are telling service minder  to look for something to happen and then do set into motion which actions. There are similarities between what you can do for both triggers and ...
  5. About Parts

    Overview Parts are the building blocks of an appointment. They represent the items, materials, or processes involved in a given service. On invoices, each part appears as a separate line item. Since every company defines and uses parts differentl...
  6. QuickBooks Online Best Practices

    Overview While QuickBooks Online offers only a few configuration options for syncing with ServiceMinder, proper setup is essential. A well-configured connection prevents sync errors, reduces cleanup work, and ensures your financial data rem...
  7. Automated Email Templates

    Overview Automated emails are sent by service minder when certain events happen, such as an appointment is scheduled or completed. By default, each organization has the exact same versions of these emails. However, a brand may choose to ed...
  8. Proposal Options

    Overview Proposal Options  gives you the ability to group detail lines together to give the contact options they can select. Detail Lines are grouped together with the same Option Name. As you add additional lines, you can start typing an op...
  9. Pulse Report

    Overview The Pulse Report is designed to highlight trends and progress , rather than absolute numbers. It helps answer key questions like: How am I performing against my goals and forecast? How are my sales agents performing? This r...
  10. Service Settings: Scheduling Mode

    Overview Services are the top level element that controls scheduling, pricing, and invoicing. To find these settings you can go to Control Panel > Services where you can  edit  or add a service.  Each service in service minder has a  Sche...