Popular Articles

  1. The Contact Portal and Online Scheduling

    Overview The Contact Portal serves two functions: allowing customers to view their account information and to self-schedule their appointments. You also have the choice to enable the online account feature while disabling online schedulin...
  2. Scheduling in Teams Mode

    Overview Teams are a way of grouping individual service agents together if you have multiple agents that work appointments. The simplest way of doing it is creating a "vehicle/truck" within service minder  then placing agents into that truck. Y...
  3. Maps and GeoZones

    Overview The Maps page is simple at first glance, but its many features allow for strategic planning and execution of route schedules by utilizing the power of Geographic Zones (aka GeoZones). This article will review: Settings and...
  4. Royalties and Revenue Categories

    Overview As a franchisor, you need to ensure that you collect the royalties and fees due from your franchisees in accordance with your Franchise Disclosure Document (FDD). ServiceMinder offers a robust set of settings and configurations to make ...
  5. Automatic Payments

    Overview Automatic payments are a convenient way to streamline billing by securely charging a customer's saved payment method on a set schedule or upon completion of a service. This helps businesses get paid faster, reduce manual work, and minimi...
  6. Lead Capture Forms

    Overview ServiceMinder makes it easy to capture leads directly from your website or marketing landing pages by using HTTP POST requests. This allows you to seamlessly integrate lead capture forms with platforms like InstaPage, Unbounce, or ...
  7. Create Time Blocks

    Overview In addition to tracking a user's regular appointment schedule, one can also create a record of company holidays, vacation time, personal appointments, staff meetings, or any impromptu departure from their regular schedules.  You have tw...
  8. API Payload Examples

    Lead Capture - Add/Update Contacts Endpoint:  https://serviceminder.io/api/contacts/addupdate Example payload: { "Matches": [{ "Name": "Testing SM", "Phone": "785-555-5555", "Zip": "12345", "Email": "te...
  9. Service Agents and Subcontractors

    Overview Service Agents are intended for any person or resource that need to be scheduled. When you schedule an appointment on your calendar, you will choose which Service Agent(s) you need for that appointment. A person who logs in to ...
  10. General Settings

    Overview To fill in your general business information, g o to Control Panel > General Settings . This article will review each section of this page. Please note that only certain User Permissions can access this area of service minder...