Popular Articles

  1. Calendar Sync for Microsoft and Google

    Overview Web and Mobile Users can integrate their personal or business Outlook or Google calendars with their serviceminder calendar. This guide walks you through the steps to set up and manage these calendar syncs. You must have a S...
  2. Bulk Download, Upload, and Edit Contacts

    Overview On several grids, you have the ability to download and upload. This is useful for saving or sharing data, but it also allows you to make bulk changes via Excel and then quickly implement those changes into service minder . This artic...
  3. Automatic Payments, Recurring Billing, and Consolidated Statements

    Overview ServiceMinder offers several flexible billing options designed to reduce manual work, improve cash flow, and simplify the customer experience. This article explains how each option works, when to use it, and how they fit together. ...
  4. Merchant Processing Account Configuration

    Overview To accept payment through service minder , you will need to connect a payment provider. You will need to contact your merchant processor to apply if you are a brand new business and getting set up for the first time. We will need your to...
  5. Categories, Tags, and Labels

    Overview Tags and Categories allow you to separate your contacts into various groups. Each contact only has one Category, but can be assigned multiple Tags. You can change a contact's tags and categories as needed. Think of Categorie...
  6. Email Campaigns

    Overview Email remains one of the most effective, low-cost ways to stay in touch with your customers, boost brand visibility, and generate revenue. While service minder already includes powerful communication tools like appointment confirm...
  7. Logging In and Password Security

    First-Time Login Instructions When someone creates a user account for you in service minder , you should get an email prompting you to set your password. If that email does not come through to your inbox right away, you can follow these steps: ...
  8. Lead Capture Forms

    Overview ServiceMinder makes it easy to capture leads directly from your website or marketing landing pages by using HTTP POST requests. This allows you to seamlessly integrate lead capture forms with platforms like InstaPage, Unbounce, or ...
  9. TaskBoards

    Overview Imagine being able to organize your workflow visually by moving tasks, prospects, appointments, or proposals through stages just like a sales or project pipeline. That’s the concept behind TaskBoards . TaskBoards allow you to group conta...
  10. Route Schedules

    Overview To set up routing effectively, you'll need to define GeoZones, configure service settings, and build a route schedule. This guide walks you through each step, from creating GeoZones to assigning services and scheduling appoin...