Popular Articles

  1. Calendar Sync for Microsoft and Google

    Overview Web and Mobile Users can integrate their personal or business Outlook or Google calendars with their serviceminder calendar. This guide walks you through the steps to set up and manage these calendar syncs. You must have a Service Age...
  2. The Contact Portal and Self-Scheduling

    Overview The Contact Portal serves two functions: allowing customers to view their account information and to self-schedule their appointments. You also have the choice to enable the online account feature while disabling online scheduling features...
  3. Email Campaigns

    Overview Email remains one of the most effective, low-cost ways to stay in touch with your customers, boost brand visibility, and generate revenue. While service minder already includes powerful communication tools like appointment confirmatio...
  4. User Notifications

    Overview ServiceMinder offers a robust suite of email and notification options to keep your team and clients informed. Notifications can be sent to internal users, service agents, and external contacts. This guide covers how to configure internal...
  5. Create An Invoice

    Overview Invoices are the final bill within service minder , and there a couple of ways to create them.  How you choose to do it depends on workflow for your business.  Invoices push to QBO and pull in any deposits on the associated Proposals. Un...
  6. TaskBoards

    Overview Imagine being able to organize your workflow visually—moving tasks, prospects, appointments, or proposals through stages just like a sales or project pipeline. That’s the concept behind TaskBoards . This article will review: ...
  7. Channels, Campaigns, and Revenue Forecasting

    Overview A customer's Lead Source is broken into groups called  Channels , then subgroups within each channel called  Campaigns .  Channels are a marketing term that could be similar to "marketing funnel" or "entrance to the brand." It r...
  8. Appointment Confirmation and En Routes

    Overview These are settings and descriptions based around communication for appointments with Contacts. These include En Route messages as well as sending confirmations and reminders for booked appointments in text and email formats. This a...
  9. Drip Campaigns

    Overview Drips  is an add-on feature available in serviceminder. If you don’t see  Drips  in your side navigation panel, this feature hasn’t been activated for your account. Please check with your brand administrator before purchasing. ...
  10. Create Time Blocks

    Overview In addition to tracking a user's regular appointment schedule, one can also create a record of company holidays, vacation time, personal appointments, or any impromptu absence from their regular schedules. You have two opti...