Updated Articles

  1. What's New in ServiceMinder: September 9, 2026

    Canceled Appointments Now Flow Through the DataSubscriber Feed API If your brand uses the DataSubscriber Feed API to keep an outside system — like a customer portal or a franchisor dashboard — in sync with ServiceMinder, canceled appointments...
  2. Working Appointments in the Mobile App

    Overview From getting ready for your first job to wrapping up at the end of the day, the ServiceMinder mobile app is designed to keep the information and actions you need close at hand. You can check what you need before you leave, get caught up...
  3. Payments and Billing in the Mobile App

    Overview The ServiceMinder mobile app helps you keep the financial side of the job moving without waiting until you're back at a computer. You can collect payment from an invoice while you're with the customer, give them the option to add ...
  4. Media Management in the Mobile App

    Overview Job photos should document the work, not slow it down. The ServiceMinder mobile app lets you take photos as you work, continue through the appointment while they upload in the background, and easily view, save, copy, or share them later....
  5. Contacts in the Mobile App

    Overview The Contacts tab gives you one place to find the people your organization works with and quickly understand the history behind each customer. Whether you're preparing for a job, following up after one, or helping someone from the offic...
  6. Calendar and Schedule in the Mobile App

    Overview Your schedule is your home base for the workday. Use it to see what’s coming up, choose the view that makes the most sense for the day ahead, pick up available work, and adjust your schedule when plans change. This article will r...
  7. Proposals and Invoices in the Mobile App

    Overview From pricing additional work to collecting payment, the mobile app lets you keep more of the sales and billing process connected to the customer and job you’re already working on. You can create and send proposals, track customer activit...
  8. Communicating with Customers in the Mobile App

    Overview The ServiceMinder mobile app keeps common customer communication close to the work you're already doing. You can let a customer know you're on the way, call or email them without searching for their contact information, and—if your organiz...
  9. Working Offline in the Mobile App

    Overview A weak signal shouldn't bring the workday to a stop. The ServiceMinder mobile app is designed to keep the core appointment workflow moving when you're in a basement, rural area, or anywhere else with limited or no connectivity. Your sch...
  10. End of Period Reporting

    Overview ServiceMinder provides End of Period (EOP) reporting to calculate royalties and fees. Depending on your brand’s configuration, the report runs on either a weekly (EOW) or monthly (EOM) basis, as determined in your Franchise Disclosure ...