Updated Articles

  1. Service Settings: Invoicing Mode

    Overview Invoicing Mode settings determine how and when invoices are created from your services in service minder . Each service can be configured with both a Finish Action (what happens when an appointment ends) and an Invoicing Mod...
  2. Web Navigation

    How to navigate serviceminder.
  3. Proposals in the Mobile App

    Overview This article walks through how to create and send a proposal in ServiceMinder, from selecting a contact to reviewing pricing, deposits, and delivery options. You’ll also learn how to schedule an appointment directly from an accepte...
  4. TaskBoards

    Overview Imagine being able to organize your workflow visually by moving tasks, prospects, appointments, or proposals through stages just like a sales or project pipeline. That’s the concept behind TaskBoards . TaskBoards allow you to group conta...
  5. Pricing Bands

    Overview Pricing Bands are used to set up more dynamic pricing elements for Services and Parts . The list of bands are indexed by the quantity to determine the effective price for a given line. In both cases, the quantity entered for t...
  6. Service Settings: Duration and Pricing

    Overview This article explores the Duration and Pricing section of the Service settings page ( Control Panel > Services > Edit  or Add ).  This article will review: About Duration and Pricing Settings Base Price vs....
  7. Discounts and Markups

    Overview Discounts and markups allow you to adjust the pricing of items on your proposals or invoices, giving you flexibility to reward customers, account for special circumstances, or adjust for costs. In this section, we’ll guide you st...
  8. Videos on the Mobile App

    Overview Mobile App users may  view CompanyCam (one of our 3rd party integrations) videos saved to a Contact.   Once a CompanyCam video is stored to a contact's details, that video is accessible in service minder , both on the Web App, and now, in...
  9. Brand Configuration Settings

    Overview The Configuration section contains all of your brand-level settings. These settings are initially reviewed and configured during onboarding, based on your brand’s preferences and operational decisions. While the onboarding team h...
  10. Terms and Conditions

    Overview You can set up Terms & Conditions  for your proposals as well as Above the Fold text for both proposals and invoices. This allows you to customize your messaging as well as supply pertinent terms for the customers' approval. These fi...