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Overview The ServiceMinder mobile app includes shortcuts, device-specific tools, and built-in features that can help you move through your day with fewer taps and stay productive in the field. Some of these features are easy to miss at first, so ...
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Install the native ServiceMinder app, sign in with your usual ServiceMinder username and password, and you're ready to run your day from your phone. Here's what you need and how to set it up.
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Overview Have a question about the new ServiceMinder mobile app? Use the sections below to find quick answers about moving from ServiceMinder Classic, navigating the app, working appointments, payments, offline access, and more.
This arti...
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Published On: 08/13/2026
in Operations and Reports
Overview
Grid Custom Fields give you a structured way to capture repeatable information on appointments. With the latest enhancements, grids can collect more flexible data and feed that information into a dedicated Grid Report for complia...
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Created On: 08/14/2026
in What's New? Previous Updates
Overview
Grid Custom Fields give you a structured way to capture repeatable information on appointments. With the latest enhancements, grids can collect more flexible data and feed that information into a dedicated Grid Report for complia...
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Published On: 08/10/2026
in What's New? Previous Updates Overview
Your map just got a lot more useful. It now shows individual appointments (not just contacts), lets you bulk-reschedule straight from the map, and displays pins and tooltips that reflect real-time status. Route Builder also got two upg...
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Overview
Route Optimization rearranges appointments already assigned to a Service Agent or team and updates their suggested start times to create a more efficient route with less drive time between stops.
It works with one Service Ag...
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Fleet Routing also includes the Route Optimization feature. Not sure which routing tool to use?
Check out the article Understanding Route Optimization and Fleet Routing .
Overview Fleet Routing assigns and optimizes a group of app...
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Overview
Route Optimization and Fleet Routing are both add-on routing tools in service minder , and it's easy to mix them up since they live in the same part of the app and share a lot of the same underlying logic. The difference comes do...
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Created On: 08/11/2026
in What's New? Previous Updates
Recent updates include new ways to work with maps and routes, expanded Grid Custom Fields and reporting, more flexible recurring services, additional scheduling and payment options, and significant performance improvements for TaskBoards. Appoin...
