New Articles

  1. Support and Maintenance

    Overview We provide free, unlimited email support. Just send us your question to support@serviceminder.com. You can also click on the Got A Question?  tab and type in a summary and question that way also. Depending on your account, the  Got A Que...
  2. Opt-in Contact Sharing

    If you manage multiple service minder organizations, you may want a way to cross market to contacts in one organization about services offered by another organization. While it's certainly possible to take all of your contacts in one organization a...
  3. Print Templates

    Overview service minder  supports templating for email messages, text and voice messages and printed documents. The composition languages for each are different, but the underlying personalization and customization features are identical. Whethe...
  4. Print Template Markup

    Overview service minder .io employs XML for mocking up automated and ad hoc  Print Templates . The set of available tags is limited, yet allow for a large amount of flexibility with the right approach. Introduction to XML XML models content af...
  5. Snippets

    Overview For a full list of properties accessible via DotLiquid, please visit:  https://serviceminder.io/support/dotliquid Appointment Example Print {% comment %}Create table of full width, centered relative to the page.{% endcomment %} ...
  6. Ad Hoc Forms

    Overview Ad Hoc Forms are customizable and able to be viewed or printed by customers. Settings and Navigation To access Ad Hoc Forms, go to  Control Panel > Ad Hoc Forms . Setup Ad Hoc Forms Create a Name and Title for the form not forget...
  7. At A Glance Report

    Overview The At a Glance report is a tool designed for business owners to quickly review daily activities and summaries within their organization. It provides a daily review of what is happening, including summaries and a quick overview of the da...
  8. Call Center

    Overview As part of service minder 's integrations, two VoIP (Voice over Internet Protocol)  business phone providers ( RingCentral and OpenPhone ) will show call logging in a section called  Call Center . This area will log inbound calls, ou...
  9. MailDrop

    Overview MailDrop is a great way to make sure all your customer communications are stored in one place. Sure, you've got them in your sent folder, or stored off somewhere in the cloud. With MailDrop, you can now save them right in service minder . ...
  10. Collateral Library and Lightbox

    Overview The Collateral Library is a place to store images and documents in service minder that you might use frequently. Think of it like Google Drive, but within the service minder system. Lightbox  is a place to review all photos that h...