Updated Articles

  1. Accounting Classes

    Overview Accounting Classes provide a way to include royalties with owned territories for more comprehensive end-of-period reporting. Typically, the ServiceMinder team sets this up for the brand during onboarding. If you have a new f...
  2. National Accounts

    Overview Our built-in National Account functionality allows you to create a “national account” organization that serves as a master, parent-level organization for tracking contacts across franchisee organizations. When this functio...
  3. About Dispatch

    Overview Dispatch  is our module designed for internal call centers. It allows users to globally search contacts within a brand, schedule appointments, follow up on proposals, and manage other queue-based tasks. For example, new leads from your ...
  4. Payments and Financing

    serviceminder|pay Did you know the average franchisee pays around 3.5% in payment processing fees, which can limit growth potential? That’s why we’re offering a solution to help our clients eliminate these high fees— serviceminder|pay . With se...
  5. Branding Email Campaigns

    Overview Branding Email Campaigns are crucial for maintaining consistent communication with your customers, promoting new products or services, and driving engagement. It helps in building brand loyalty and can significantly impact your...
  6. Customizing User Roles

    Overview ServiceMinder empowers each brand to manage its own set of user roles, providing granular control over access and permissions. Whether you're onboarding a new team member or adjusting responsibilities as your business evolves, customized...
  7. Subscription Style Services

    Overview If you have services that are delivered over a series of appointments, you may have what we call Subscription Style Services Subscription-style services are used for cases where you want to schedule a fixed length service wh...
  8. Service Settings: Repeating Chaining Options

    Overview This article explores the Repeating/Chaining Options section of the Services settings ( Control Panel > Services > Edit  or  Add ).  This article will review: Recommended Interval Queue Date ...
  9. Service Settings: Scheduling Mode

    Overview Services are the top level element that controls scheduling, pricing, and invoicing. To find these settings you can go to Control Panel > Services where you can  edit  or add a service.  Each service in service minder has a  Sche...
  10. About Proposals Settings

    Overview This article outlines key settings that impact every proposal you send to contacts. To control master settings for all proposals, navigate to Control Panel > Proposals .  This article will review: General Settings R...