Updated Articles

  1. Branding Revenue by Lead Source

    Overview The Branding Revenue by Lead Source report helps you measure the effectiveness of your marketing efforts by tracking revenue, proposals, and lead conversion by campaign and channel. Whether you're running campaigns across multipl...
  2. Using Gift Cards and Discounts

    Overview If your business would like to offer a Gift Card or Gift Certificate to customers, there are two ways you can accomplish this in service minder: Create a Part that holds a discounted value Apply a Credit Memo to the customer's profil...
  3. Royalties and Revenue Categories

    Overview As a franchisor, you need to ensure that you collect the royalties and fees due from your franchisees in accordance with your Franchise Disclosure Document (FDD). ServiceMinder offers a robust set of settings and configurations to make ...
  4. Feedback & Issues

    Overview Feedback & Issue Management is an add-on feature. To purchase this, go to MarketPlace. Please note that not all Users can access the market place section of service minder . If you are a franchise owner, your brand may subscribe to ...
  5. Vehicle Tracking

    Overview Keeping track of company vehicles can be challenging when drivers are constantly on the road. While ServiceMinder can track mobile app users’ locations, this only works if tracking permissions are enabled on their phones and the app ...
  6. Common QuickBooks Questions

    FAQs Why are some customer payments sitting in undeposited funds? This just means they are sitting in a "holding" account in QBO. When those are invoiced the deposit should move over to the invoices as payments and won't be in the undeposited ...
  7. Open API

    Overview The service minder open API is designed primarily to support integrations for websites and call centers. Reporting There are three ways to use your data within service minder  in outside reporting, analytic tools.  API Warehou...
  8. Resource Usage Reports

    Asset Inventory Report The Asset Inventory report allows you to view current counts of parts that are marked as Assets . It provides detailed information about each part, including part ID, part name, and the total number of assets listed ...
  9. Bulk Download, Upload, and Edit Contacts

    Overview On several grids, you have the ability to download and upload. This is useful for saving or sharing data, but it also allows you to make bulk changes via Excel and then quickly implement those changes into service minder . This artic...
  10. Create A Contact

    Overview This article will review: Settings and Navigation Contact Details Address Measuring Contact Location Area Contact Notes Flash Message Contact Referrals FAQs Settings and Naviga...