Updated Articles

  1. Tableau Status Codes

    Overview These are for those pulling data from service minder into Tableau.  Proposals Proposal Status Codes 0: Internal 1: Open 2: Accepted 3: Declined 4: Invoiced 5: Scheduled 6: Complete 7: Expired Proposal Status Sample Custom...
  2. Top 10 Questions: Taskboards and Drips

    1. Do appointment triggers work on a Contact TaskBoard? Yes, appointment triggers work on a Contact-type TaskBoard. Appointment triggers are best suited for Contact TaskBoards. Triggers like appointment scheduled or appointment comple...
  3. Pivot Grids

    Overview The Pivot Grid is a dynamic reporting tool in serviceminder that allows you to interactively analyze, filter, and group data. It's especially helpful for identifying trends and comparing key business metrics, such as: Repeat Revenue v...
  4. Pipeline Report

    Overview The Pipeline report provides a summary of your entire revenue pipeline. You can filter by date range, GeoZone, Service, or Accounting Classes.  Main Information  The top bar contains the fields for modifying the date range of the repo...
  5. Proposal Reports

    Overview This page discusses built-in reporting specifically for proposals. If these reports do not include the information for strategic initiatives for specific KPIs, we do offer ways of exporting data outside of service minder  to data analysi...
  6. Appointment Reporting

    Overview There are many reports that you can run in service minder . These are appointment-specific ones for monthly or year-over-year reporting. Reports can be found in the navigation menu. If you go to the Reports > Downloads tab , you ...
  7. Rallio and Revv

    One of the hardest challenges with staying engaged as a brand on social media is generating content.  Rallio simplifies social media management by integrating with serviceminder, allowing you to quickly upload and share photos of your work from ...
  8. Appointments on the Mobile App

    Overview Depending on the organization's workflow/processes, and what type of appointment is scheduled (i.e. Sales vs. Service,) running an appointment on the mobile app can vary greatly. In this section, we're going to explain the "basics" of appo...
  9. Brand Templates - Organization Custom Fields

    Overview Sometimes a brand needs to have their own top-level custom fields for organizations. These can be created once in Dashboard, then each organization can have their own values input, and can use those custom field shortcodes like any oth...
  10. Branding Revenue by Lead Source

    Overview The Branding Revenue by Lead Source report helps you measure the effectiveness of your marketing efforts by tracking revenue, proposals, and lead conversion by campaign and channel. Whether you're running campaigns across multipl...