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Last Updated: 10/23/2026
in Getting Started
Overview If you have a question or encounter an issue, you have two primary options for support: Contact your Brand Administrator Submit a Support Ticket through Got a Question? in ServiceMinder ServiceMinder does not provide real-ti...
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Overview The ServiceMinder mobile app includes shortcuts, device-specific tools, and built-in features that can help you move through your day with fewer taps and stay productive in the field. Some of these features are easy to miss at first, so ...
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Overview If you need to make sure your trucks always carry at least "100 widgets" at all times, ServiceMinder’s Inventory Tracking can help. While it doesn’t provide detailed accounting-style tracking (such as FIFO or LIFO), its purpose is to let...
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Overview Templates are a time-saving way to generate Proposals and Projects for common services. Instead of manually copying a Proposal and reassigning it to a new customer, using a Template is faster and reduces errors.
Proposal Templ...
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1. Is there a way to cancel the start of an appointment if you accidentally hit start? In the app there's an Revert Start option if you tap the three dot icon on the appointment. You can also go to the appt in the web view, click Edit, and s...
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Overview The Time Clock feature in service minder enables organizations to track user work hours by allowing users to clock in and out through the mobile app or desktop interface. This guide outlines how to enable the feature, how users interact...
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Overview ServiceMinder’s customer-facing pages have been refreshed to create a cleaner, more consistent experience throughout the customer journey. The updated pages make important information easier to review and key actions easier to complete,...
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Overview Have a question about the new ServiceMinder mobile app? Use the sections below to find quick answers about moving from ServiceMinder Classic, navigating the app, working appointments, payments, offline access, and more.
This arti...
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Last Updated: 10/21/2026
in What's New? Latest Updates
The updates described in this article are available in the both the iOS and Android versions of the mobile app on Wednesday, October 21, 2026 .
Easier Offer Codes and Repeat Parts in the Mobile App What's Changing Adding parts in the...
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Overview
This article outlines key settings that impact every proposal you send to contacts. To control master settings for all proposals, navigate to Control Panel > Proposals .
This article will review:
General S...