Popular Articles

  1. Create an Organization

    Overview Within service minder , we refer to the Organization as an account under the Brand . An organization is operated by the franchisee and the Brand is operated by the franchisor. Another way to think of it is each org is a location. One ...
  2. Inventory Tracking

    Overview When you want to make sure your trucks all have at least 100 widgets, service minder can help with Inventory Tracking. service minder does not  provide detailed inventory tracking (as with your accounting system - FIFO, LIFO.) The poi...
  3. Report Subscriptions

    Overview Tracking performance data shouldn't be a manual chore. With service minder 's Report Subscriptions add-on, brands and organizations can automate the delivery of key reports and data exports, saving time and ensuring consistent ...
  4. Subscription Style Services

    Overview If you have services that are delivered over a series of appointments, you may have what we call Subscription Style Services Subscription-style services are used for cases where you want to schedule a fixed length service where the appo...
  5. Service Settings: Duration and Pricing

    Overview This article explores the Duration and Pricing section of the Services settings ( Control Panel > Services > Edit  or Add ).  About Duration and Pricing Settings Please keep in mind that you only need to fill out what has a (*) nex...
  6. Pricing Bands

    Overview Pricing Bands are used to set up more dynamic pricing elements for Services and Parts . The list of bands are indexed by the quantity to determine the effective price for a given line. In both cases, the quantity entered for the lin...
  7. Email Delivery

    Overview Successful email delivery depends on a combination of technical setup, content quality, and user engagement. This article covers how service minder handles email delivery using industry best practices, explains how to interpret bo...
  8. Calendar

    Overview The Calendar module is the core tool for managing your schedule. It includes three views: Month, Week, and Day. In all views, you can download the displayed appointments, drag and drop to reschedule, or click to add new appointments. ...
  9. Common QuickBooks Questions

    FAQs Why are some customer payments sitting in undeposited funds? This just means they are sitting in a "holding" account in QBO. When those are invoiced the deposit should move over to the invoices as payments and won't be in the undeposited ...
  10. End of Month/Week Reporting

    Overview End of Month report and End of Week report are the same report just with different date ranges set. This is determined at the brand-level according to their FDD agreement. Both End of Week (EOW) and End of Month (EOM) can be referred to...