New Articles

  1. Collateral Library and Lightbox

    Overview The Collateral Library is a place to store images and documents in service minder that you might use frequently. Think of it like Google Drive, but within the service minder system. Lightbox  is a place to review all photos that h...
  2. QuickBooks Desktop

    Overview Note that QuickBooks Desktop support is deprecated. The methods detailed here may or may not work. QuickBooks does not provide any support for importing IIF files into QuickBooks Desktop. If you are using QuickBooks Desktop, w...
  3. Rallio and Revv

    One of the hardest challenges with staying engaged as a brand on social media is generating content.  Rallio simplifies social media management by integrating with serviceminder, allowing you to quickly upload and share photos of your work from Li...
  4. HouseAccount

    The Digital Accelerator for Leading Home Service Brands HouseAccount is the first-of-its-kind digital platform that empowers leading home service providers to offer a seamless, end-to-end customer experience. Our white-label solution integrates...
  5. Telephone and Virtual Phone VoIP

    RingCentral With RingCentral, you can view recent and historic call volume from the new Call Center and use the incoming call notifications to bring up customer records with a click or start adding a new contact with the phone number already fill...
  6. Answering Services

    Call Center API Keys In order to ensure it's linked up correctly, the API key  needs to have the Call Center Provider selected in the dropdown menu. For services to be available for booking through an API key, they must be set to self-...
  7. Zapier

    Overview To set up a webhook so you can send leads from Zapier to service minder , first create an API key ( Control Panel > API Keys ). Be sure to set how you want to handle duplicates. You can set a default channel/campaign for the API key but ...
  8. Accounting Classes

    Overview Accounting Classes provide a way to include royalties with owned territories for more comprehensive end-of-period reporting. Typically, the ServiceMinder team sets this up for the brand during onboarding. If you have a new f...
  9. ServiceMinder Insights

    Overview Insights® , formerly known as Tableau as a Service , is service minder ’s integrated data warehouse and custom reporting platform . It enables real-time analytics and brand-level data visualization using Tableau . To learn more about...
  10. November 2024 Webinar - Job Costing and Margins

    Overview The Job Costing/Margins section of Proposals has been recently updated to make the entire process easier.  On this webinar, one may see the new functionality, see the reports involved and hear questions and answers from the group.  Vi...