Updated Articles

  1. Proposal Bundling

    Overview Proposal Bundling lets you combine multiple proposals into a single grouped offer for a customer. It’s ideal for "pick one" scenarios where the customer is choosing between distinct options, such as varying levels of service or materia...
  2. Proposal Options

    Overview Proposal Options  gives you the ability to group detail lines together to give the contact options they can select. Detail Lines are grouped together with the same Option Name. As you add additional lines, you can start typing an option...
  3. Deposits on Proposals

    Overview If you have a payment processor connected in your service minder  account, you can take deposits on your proposals and appointments. This article will review: Settings and Navigation Where Do Deposits Go? Movin...
  4. Proposal and Project Templates

    Overview Templates are a time-saving way to generate Proposals and Projects for common services. Instead of manually copying a Proposal and reassigning it to a new customer, using a Template is faster and reduces errors. Proposal Tem...
  5. Managing Proposals: Accepting, Printing, and Scheduling

    Overview This article explains how to manage proposals in ServiceMinder, including sending proposals to customers, accepting them internally or externally, viewing and printing proposals, and scheduling work once a proposal is accepted....
  6. Create A Standard Proposal

    Overview Proposals describe what you're offering to do for a prospect or a customer. Every proposal contains a single Service and zero or more Parts/Add Ons . Once you've created a Proposal, you can save it or send it to the contac...
  7. Route Schedules

    Overview To set up routing effectively, you'll need to define GeoZones, configure service settings, and build a route schedule. This guide walks you through each step, from creating GeoZones to assigning services and scheduling appoin...
  8. Route Optimization and Fleet Routing

    Overview Route Optimization and Fleet Routing are both add-on services. If you have not purchased them as part of your service minder  subscription, then you will not be able to use these features. You can purchase them by going to Marketpl...
  9. Calendar

    Overview The Calendar module is the core tool for managing your schedule. It includes three views: Month, Week, and Day. In all views, you can download the displayed appointments, drag and drop to reschedule, or click to add new appointments. ...
  10. Calendar Sync for Microsoft and Google

    Overview Web and Mobile Users can integrate their personal or business Outlook or Google calendars with their serviceminder calendar. This guide walks you through the steps to set up and manage these calendar syncs. You must have a S...