Updated Articles

  1. Email Delivery

    Overview Successful email delivery depends on a combination of technical setup, content quality, and user engagement. This article covers how service minder handles email delivery using industry best practices, explains how to interpret ...
  2. Terms and Conditions

    Overview You can set up Terms & Conditions  for your proposals as well as Above the Fold text for both proposals and invoices. This allows you to customize your messaging as well as supply pertinent terms for the customers' approval. These fiel...
  3. Tableau Measure Data Descriptions

    Overview What follows is a working list of all measurable data within Tableau from service minder . AppointmentAdditionalAgent Name Description Appointment Id The Tableau ID of the appointment affiliated with the appointment additio...
  4. Automatic Payments

    Overview Automatic payments are a convenient way to streamline billing by securely charging a customer's saved payment method on a set schedule or upon completion of a service. This helps businesses get paid faster, reduce manual work, and minimi...
  5. Tableau Status Codes

    Overview These are for those pulling data from service minder into Tableau.  Proposals Proposal Status Codes 0: Internal 1: Open 2: Accepted 3: Declined 4: Invoiced 5: Scheduled 6: Complete 7: Expired Proposal Status Sample Custom...
  6. Top 10 Questions: Taskboards and Drips

    1. Do appointment triggers work on a Contact TaskBoard? Yes, appointment triggers work on a Contact-type TaskBoard. Appointment triggers are best suited for Contact TaskBoards. Triggers like appointment scheduled or appointment comple...
  7. Pivot Grids

    Overview The Pivot Grid is a dynamic reporting tool in serviceminder that allows you to interactively analyze, filter, and group data. It's especially helpful for identifying trends and comparing key business metrics, such as: Repeat Revenue v...
  8. Pipeline Report

    Overview The Pipeline report provides a summary of your entire revenue pipeline. You can filter by date range, GeoZone, Service, or Accounting Classes.  Main Information  The top bar contains the fields for modifying the date range of the repo...
  9. Proposal Reports

    Overview This page discusses built-in reporting specifically for proposals. If these reports do not include the information for strategic initiatives for specific KPIs, we do offer ways of exporting data outside of service minder  to data analysi...
  10. Appointment Reporting

    Overview There are many reports that you can run in service minder . These are appointment-specific ones for monthly or year-over-year reporting. Reports can be found in the navigation menu. If you go to the Reports > Downloads tab , you ...