Updated Articles

  1. Drip Campaigns

    Overview Drips  is an add-on feature available in serviceminder. If you don’t see  Drips  in your side navigation panel, this feature hasn’t been activated for your account. Please check with your brand administrator before purchasing. ...
  2. Managing and Merging Contacts

    Overview This page covers additional features around labeling multiple Contacts under a single "controlling" Contact to make it easier for billing and scheduling. Need some extra contact information on your customer? Does one property manager hav...
  3. Branding Email Campaigns

    Overview Branding Email Campaigns are crucial for maintaining consistent communication with your customers, promoting new products or services, and driving engagement. It helps in building brand loyalty and can significantly impact your marketing...
  4. User Permissions

    Overview This article will review: Settings and Navigation Standard Permissions Full List of User Permissions Permission Groups FAQs Settings and Navigation To access the full list of pe...
  5. ServiceMinder|Pay

    Overview Did you know the average franchisee pays around 3.5% in payment processing fees, which can limit growth potential? That’s why we’re offering a solution to help our clients eliminate these high fees— serviceminder|pay . With service...
  6. Calendar

    Overview The Calendar module is the core tool for managing your schedule. It includes three views: Month, Week, and Day. In all views, you can download the displayed appointments, drag and drop to reschedule, or click to add new appointments. ...
  7. Email Campaigns

    Overview Email remains one of the most effective, low-cost ways to stay in touch with your customers, boost brand visibility, and generate revenue. While service minder already includes powerful communication tools like appointment confirmatio...
  8. Part Settings: Part Distribution

    Overview Part Distribution  refers to the functionality within service minder to automatically or manually attach parts (aka items) that are necessary for an appointment.  You can utilize Part Distribution for either Recurring or Subscription...
  9. Subscription Style Services

    Overview If you have services that are delivered over a series of appointments, you may have what we call Subscription Style Services Subscription-style services are used for cases where you want to schedule a fixed length service where the appo...
  10. End of Month/Week Reporting

    Overview The End of Month/Week report is designed to calculate royalties and fees. This report gives the franchisor an aggregated view of the brand, but it also eliminates the "surprise" on a franchisee's side of what royalties are due. A brand...