New Articles

  1. Navigation

    How to navigate serviceminder.
  2. About Call To Actions

    Overview A Call To Action  (CTA) is a common marketing term used to describe what you want the viewer to do. In the case of your proposals, the call to action is to view the proposal. If it's an invoice, then the call to action is to get them to v...
  3. Channels, Campaigns, and Revenue Forecasting

    Overview A customer's Lead Source is broken into groups called  Channels , then subgroups within each channel called  Campaigns .  Channels are a marketing term that could be similar to "marketing funnel" or "entrance to the brand." It r...
  4. Custom Fields

    Overview Custom Fields allow an organization or brand to include more unique information fields or identifiers needed for operations. For instance, a popular Custom Field for Contacts, is including if they are Residential or Commercial customer...
  5. Shortcodes

    Overview Shortcodes are keywords that service minder uses to insert pieces of information into email and print templates. For example, an organization may want the service agent's name and appointment date/time included on an email templ...
  6. Start Here!

    Overview Welcome to service minder ! We are happy to have you join us. This is where you find all informational modules for serviceminder. We hope you will discover useful tips by browsing through the helpful videos and feature explanations. Ab...
  7. Service Settings: Repeating Chaining Options

    Overview This article explores the Repeating/Chaining Options section of the Services settings ( Control Panel > Services > Edit  or  Add ).  This article will review: Recommended Interval Queue Date ...
  8. Contact Notifications and the Online Contact Portal

    Overview Contacts can receive notifications about various phases of their experience when working with your business. This article will review how to customize those notification settings to best suit your needs. This article will review: ...
  9. Calendar Sync for Microsoft and Google

    Overview Users, even agents only on the mobile app, can integrate personal or business Outlook or Google calendars. To connect your personal Outlook/Microsoft365 Calendar or personal Google calendar to your service minder calendar, log in and fo...
  10. Create A Contact

    Overview This article will review: Settings and Navigation Contact Details Address Measuring Contact Location Area Contact Notes Flash Message FAQs Video Tutorial Your browser does not suppo...