Invoice Settings: Terms

Overview

Invoice Terms are flexible. An organization will need to set their "default" terms in Control Panel>Invoices. But, a user is also able to create several different Terms so, for instance, a specific Contact may have different due date terms on their Invoices compared to the default terms. Additionally, any invoice can be adjusted to override both Organizational and Contact-specific terms.

Video Tutorial

Here's a 2-minute video on Invoice Terms settings:

Settings and Navigation

Setting up Terms

This setup is in Control Panel>Invoices. Scroll down to "Terms" and you'll see the serviceminder standard Default is already created (Due upon Receipt). This default is easily edited by the user. To add additional terms, click "Add" on the table.

Contact-specific Terms

To create a custom set of terms for a specific Contact, go to that contact and Edit. Scroll down to find the Terms setting:

Choose the desired Invoice Term for that customer. This will override any Default organization terms. A user may also go back to Control Panel>Invoices to create as many additional terms as desired.

Invoice-specific Terms

An invoice will automatically present the Organization's default terms, or, if the Invoice is for a Contact who has been assigned unique terms, then any invoice for that Contact will have those terms applied.

A user may change a unique Invoice's terms, as well. After an Invoice is created, go to Settings and select the desired Terms, then save.

FAQs

What are serviceminder's Organization default terms?

For a new account, default terms for an Organization are "Due upon Receipt, " but this is easily changed in Control Panel>Invoices.

What if I want a Contact to have different invoice terms, depending on the job?

In this case, you would change the terms at the Invoice level.